Ticket Office Hours

The Family Arena Box Office is open Monday through Friday from noon – 6pm for walk up service only. On an event or on-sale day, the ticket office will open at 10am.  On an event day the ticket office will remain open until approx one hour after event start time.

The box office is closed on Saturdays and Sundays. If there is an event on a Saturday or Sunday, the box office will open at 10am.

Please note that unless there is an event The Family Arena Box Office is closed on each of the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Presidents’ Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans’ Day
  • Thanksgiving & Black Friday
  • Christmas Eve
  • Christmas Day

In the event that a holiday falls on a weekend day the box office will be closed on the preceding Friday.

If you would like information on disabled seating please contact the ADA hotline at (636)896-4234.

If you wish to purchase tickets over the phone, please call MetroTix at (314) 534-1111. The MetroTix phone room is staffed 9 am to 9 pm seven days a week to take your charge card order.  Tickets can be purchased 24 hours a day online at www.metrotix.com. For information on specific seat availability, please visit the ticket office or call MetroTix at 314-534-1111.

       

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Visiting St. Charles

 

It doesn’t matter if you’re in town for a day or a week, St. Charles is a great place to live or visit. If you are planning on visiting the Family Arena from out of town, and need a hotel, here are a few nearby hotels we suggest:

Historic St. Charles

Upcoming Events

 
GRAMMY® Award winning Thrash Metal pioneers MEGADETH have announced the details for the 2017 leg of their North American Tour, which St. Louis on Friday, July 7. This headlining tour will take them across the U.S as well as Canada.
NOW96.3 presents NOW Night Out featuring Flo Rida with special guests AJR on Friday, July 14th @ 7:30pm at The Family Arena. Tickets start at just $9.63.
Queen's music is loved the world over. Their songs have inspired generations. Recreating the songs on a world stage takes a great deal of skill and Killer Queen's musicianship is outstanding. During their various careers the musicians have worked and recorded with a vast array of artistes including Roger Taylor, Brian May and Monseratte Caballe.

Contact & Location

 

Address: 2002 Arena Parkway
Saint Charles, MO 63303
Directions

Phone: 636-896-4200
Fax: 636-896-4205

Other Important Phone Numbers:
Event Hotline: 636-896-4242
Group Sales: 636-896-4237
ADA Hotline: 636-896-4234
Lost & Found: 636-896-4200