Ticket Office Hours

The Family Arena Box Office is open Monday through Friday from noon – 6pm for walk up service only. On an event or on-sale day, the ticket office will open at 10am.  On an event day the ticket office will remain open until approx one hour after event start time.

The box office is closed on Saturdays and Sundays. If there is an event on a Saturday or Sunday, the box office will open at 10am.

Please note that unless there is an event The Family Arena Box Office is closed on each of the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Presidents’ Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans’ Day
  • Thanksgiving & Black Friday
  • Christmas Eve
  • Christmas Day

In the event that a holiday falls on a weekend day the box office will be closed on the preceding Friday.

If you would like information on disabled seating please contact the ADA hotline at (636)896-4234.

If you wish to purchase tickets over the phone, please call MetroTix at (314) 534-1111. The MetroTix phone room is staffed 9 am to 9 pm seven days a week to take your charge card order.  Tickets can be purchased 24 hours a day online at www.metrotix.com. For information on specific seat availability, please visit the ticket office or call MetroTix at 314-534-1111.

       

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Visiting St. Charles

 

It doesn’t matter if you’re in town for a day or a week, St. Charles is a great place to live or visit. If you are planning on visiting the Family Arena from out of town, and need a hotel, here are a few nearby hotels we suggest:

Historic St. Charles

Upcoming Events

 
The St. Louis Ambush released their 2016-17 regular season schedule today. The team will kick off the season on the road when they visit the division and cross-state rival Kansas City Comets on November 13. The Ambush home opener is slated for Saturday, November 19, when they host the Tacoma Stars at the Family Arena.
The St. Louis Ambush released their 2016-17 regular season schedule today. The team will kick off the season on the road when they visit the division and cross-state rival Kansas City Comets on November 13. The Ambush home opener is slated for Saturday, November 19, when they host the Tacoma Stars at the Family Arena.
XIIR, pronounced “X, double I, R, (Xtreme International Ice Racing) is a Professional Racing tour... ON ICE! Man and machine going from 0-60mph in under 3 seconds! Speedway bikes and quads are modified and compete on an indoor ice arena. There are over 2000 metal studs added to the tires and there are NO BRAKES! What does that mean...? PURE ADRENALINE! It is THE fastest sport on ice and one of the fastest sports in the world. The rush of so much power and speed on something as unpredictable as ice, has whipped audiences into a frenzy and gained new fans across the country.

Contact & Location

 

Address: 2002 Arena Parkway
Saint Charles, MO 63303
Directions

Phone: 636-896-4200
Fax: 636-896-4205

Other Important Phone Numbers:
Event Hotline: 636-896-4242
Group Sales: 636-896-4237
ADA Hotline: 636-896-4234
Lost & Found: 636-896-4200